Privacy Policy
Last updated: 09/28/2024
Introduction
At Soothink, we place paramount importance on protecting your privacy. This document details our approach to collecting, using, and protecting your personal data when you use our online meditation platform, whether through our website, mobile applications, or any other related service (collectively referred to as our "Services").
We invite you to read this policy carefully to understand how we handle your personal information and what your rights are in this regard.
Information We Collect
Data Provided Directly by You
When you use our Services, you may voluntarily provide us with certain information, including:
- Registration data: email address, password, etc.
- Profile information: first name, last name, photo, gender, etc.
- Payment data for premium services
- User-generated content: comments, feedback, etc.
- Communications with our customer service
Automatically Collected Data
We also automatically collect certain information when you use our Services:
- Usage data
- Technical information: device type, operating system, IP address, etc.
- Approximate location data
- Browsing information: pages visited, links clicked, duration of use, etc.
Data from Third Parties
In some cases, we may receive information about you through third parties:
- Google via connection through this means
- Social networks, if you connect via these platforms
- Business partners, as part of joint offers
Use of Your Information
We use your personal data for the following purposes:
- To provide, personalize, and improve our Services
- To process your payments and manage your account
- To communicate with you about our Services
- To analyze the use of our Services and conduct research
- To ensure the security of our Services and prevent fraud
- To comply with our legal obligations
Sharing Your Information
We may share your information in the following situations:
- With our service providers who help us operate our Services
- With our business partners
- In case of merger, acquisition, or sale of all or part of our business
- To comply with legal obligations or respond to government requests
- To protect our rights, property, or the safety of our users
Your Choices and Rights
You have several rights regarding your personal data:
- Access and rectify your data
- Request the deletion of your data
- Limit or object to the processing of your data
- Withdraw your consent at any time
- Request the portability of your data
To exercise these rights, contact us at [email protected].
Data Security
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration.
Data Retention
We retain your personal data for as long as necessary to provide our Services and comply with our legal obligations. The retention period may vary depending on the type of data and the purposes of processing.
International Data Transfers
Our Services may involve transfers of data to countries outside your country of residence. In this case, we ensure that appropriate safeguards are in place to protect your data.
Use of Cookies and Similar Technologies
We use cookies and other tracking technologies to improve your experience on our Services, analyze usage, and personalize content and advertisements. You can manage your cookie preferences through your browser settings or our consent management tool.
Protection of Children's Privacy
Our Services are not intended for children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this privacy policy from time to time. We will inform you of any significant changes through our Services or other means of communication.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Soothink
10 Av jacqueline de Romilly
[email protected]
+33 6 49 86 45 18